Voice

Verbio AI Voice

AI voice technology for contact centers and conversational AI

Visit Verbio AI Voice
Acquired★4.1rating79 viewsPricing · PaidRising

What happened to Verbio AI Voice?

Verbio AI Voice was acquired by Capacity in 2025.

Capacity announced in Aug 2025 that it acquired Barcelona-based Verbio Technologies along with Call Criteria. verbio.com now redirects to Capacity.

Source: smartcustomerservice.com ↗Its AI Graveyard record →AI products shut down or acquired in 2025 →

The FalcoScan Intel Panel/Verbio AI Voice · Voice
Data updated 18 October 2026
Opportunity
High
Band
Saturation
Open
Band
Wrapper Risk
Low
Band
Momentum
Rising
Market trend
Rating
4.1
of 5 · FalcoScan rating

Voice AI has a narrow moat on average, from the moat scores of its rated products. What protects Voice AI tools, and the widest moats →

The Brief

What Verbio AI Voice does

Verbio provides AI speech recognition and synthesis for contact centers with specialized models for accents, industry jargon, and noisy environments. Deployed in 30+ countries across banking and insurance.

How Verbio AI Voice compares with its closest alternatives

3 of the 5 closest alternatives have a free plan; Verbio AI Voice does not. All 5 offer an API, as Verbio AI Voice does. Verbio AI Voice was founded in 2000; the alternatives were founded between 2017 and 2021. The alternatives with a known headquarters are in the United States.

Market position · Voice

How Verbio AI Voice compares in Voice

Verbio AI Voice has high opportunity and sits in the top third of 294 live Voice tools on FalcoScan. Across Voice, the average opportunity score is 66.1 and the average saturation score 41.3. FalcoScan rates Verbio AI Voice's own market position as open. 92 of the 294 operating Voice tools have hot momentum, and FalcoScan has recorded 11 shutdowns in the category.

Verbio AI Voice compared with its closest alternatives
ProductOpportunitySaturationPricingPricing fromFree planAPIPlatformsFoundedHQMomentum
Verbio AI VoiceHighOpenPaid—NoYesAPI2000—Rising
Abridge MedicalHighOpenPaid—NoYesWeb, API, Mobile2018Pittsburgh, United StatesHot
Hume EVI VoiceHighOpenFreemium—YesYesAPI2021New York, United StatesHot
Assembly AI TranscriptionHighOpenFreemium—YesYesAPI2017San Francisco, United StatesHot
Sanas AIHighOpenPaid—NoYesWeb2020Palo Alto, United StatesHot
AssemblyAI Universal 2HighOpenFreemium—YesYesAPI2017San Francisco, United StatesHot
What it ships with

Capabilities & who uses it

The capabilities Verbio AI Voice exposes to builders and the verticals it currently serves.

AI Capabilities
Speech To TextClassification
Industry Verticals
Financial ServicesTelecommunicationsInsurance
Similar tools · Voice

Alternatives to Verbio AI Voice

Products still running that do the same job, from the voice market and related ones, closest match first.

See the Voice market
Voice
Abridge Medical

AI medical documentation from clinical conversations

★ 4.8Opportunity High
Paid
Voice
Hume EVI Voice

Emotionally intelligent voice AI for empathic applications

★ 4.7Opportunity High
Freemium
Voice
Assembly AI Transcription

AI speech recognition API with best-in-class accuracy and features

★ 4.6Opportunity High
Freemium
Voice
Sanas AI

Real-time accent and language translation for contact center voice calls

★ 4.6Opportunity High
Paid
Voice
AssemblyAI Universal 2

State-of-the-art speech recognition API for developers

★ 4.5Opportunity High
Freemium
Voice
Gladia STT

High-accuracy speech recognition API with audio intelligence

★ 4.4Opportunity High
Freemium
Featured in
Questions

Verbio AI Voice: common questions

Is Verbio AI Voice still running?

Verbio AI Voice was acquired by Capacity in 2025. Capacity announced in Aug 2025 that it acquired Barcelona-based Verbio Technologies along with Call Criteria. verbio.com now redirects to Capacity.

Who acquired Verbio AI Voice?

Capacity acquired Verbio AI Voice in 2025 (smartcustomerservice.com).

Source: smartcustomerservice.com ↗

Is Verbio AI Voice free?

No. Verbio AI Voice is a paid product.

What are the best alternatives to Verbio AI Voice?

The closest alternatives to Verbio AI Voice that are still running, matched on the AI capabilities, uses and audience they share, are Abridge Medical, Hume EVI Voice, Assembly AI Transcription, Sanas AI, and AssemblyAI Universal 2.

Does Verbio AI Voice have an API?

Yes. Verbio AI Voice offers an API.

Who is Verbio AI Voice for?

Verbio AI Voice is built for contact center operators, ivr teams, and conversational ai builders.

How do I sign in to Verbio AI Voice?

Sign in on Verbio AI Voice's own website, capacity.com. FalcoScan reviews Verbio AI Voice but does not run its accounts, so logins, passwords and billing are handled by Verbio AI Voice directly.

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