What Eleven Labs Conversational does
Eleven Labs Conversational is the conversational AI product from ElevenLabs, marketed as ElevenAgents, for building voice and chat agents that handle customer interactions in real time. It is aimed at businesses in telecommunications, financial services, healthcare, retail, and e-commerce. Agents can be created from a prompt or a template, answer from uploaded documents and connected data sources, follow defined workflows, and escalate to people. Features include a library of voices with voice cloning, support for more than 90 languages, integrations with tools such as Zapier, Stripe, Twilio, Zendesk, and HubSpot, conversation tracking, A/B testing, and safety guardrails. The site links to a pricing page but does not state prices.
How Eleven Labs Conversational compares with its closest alternatives
4 of the 5 closest alternatives have a free plan, as Eleven Labs Conversational does. All 5 offer an API, as Eleven Labs Conversational does. Eleven Labs Conversational offers a web app. Of the 3 alternatives with platforms on record, all 3 offer a web app. Eleven Labs Conversational was founded in 2022; the alternatives were founded between 2021 and 2023, 2 of them earlier. Eleven Labs Conversational is based in London, United Kingdom; none of the 4 alternatives with a known headquarters is in the United Kingdom. They are in the United States.