What Encore AI does
Encore AI, formerly Insait, analyzes calls, chats, emails and CRM data to find what top-performing employees do, then turns those patterns into AI agents. The agents can either run customer conversations on their own or coach staff in real time. It targets regulated industries and, per CTech, is deployed at more than 30 organizations in Israel, Australia, Europe and the US.
How Encore AI compares with its closest alternatives
1 of the 5 closest alternatives has a free plan; Encore AI does not. Among the 2 that list a starting price, the cheapest is Twin at $20 a month and the median is $29.50. 3 of the 5 offer an API; FalcoScan's records show none for Encore AI. Encore AI offers a web app. Of the alternatives, all 5 offer a web app. Encore AI was founded in 2022; the alternatives were founded between 2018 and 2023, 1 of them earlier. Encore AI is based in Brooklyn, United States; 1 of the 4 alternatives with a known headquarters is in the United States too, and the others in France and Romania.