What New Relic does
New Relic is an observability platform that brings application, infrastructure, log, user experience and AI monitoring into one place. It is aimed at DevOps, SRE, engineering and business teams. Named features include APM, digital experience monitoring with session replay, infrastructure monitoring for cloud and Kubernetes, logs, security and OpenTelemetry support. AI features include AI and agentic monitoring that tracks agent behavior and token usage, an SRE Agent, Autopilot agents that detect, investigate and resolve issues, AIOps for incident prevention and an AI assistant. Pricing is usage based: every account includes 100GB per month of free ingest and unlimited basic users, with Standard, Pro and Enterprise plans adding users, retention, SSO and compliance options.
How New Relic compares with its closest alternatives
3 of the 5 closest alternatives have a free plan, as New Relic does. Only Datadog lists a starting price, $15 a month. All 5 offer an API, as New Relic does. New Relic offers a web app. Of the alternatives, all 5 offer a web app. New Relic was founded in 2008; the alternatives were founded between 2010 and 2025. New Relic is based in San Francisco, United States; all the 2 alternatives with a known headquarters are in the United States too.