What Acquire CX Platform does
Acquire is customer service software that the page describes as unified, combining messaging, video, and an agent workspace in one platform. It is aimed at customer service and support teams. Named features include live messaging, workflows with SLAs, alerts, prioritization, and routing, call deflection, voice and video calling that can launch from a chat, and email routed across teams. Omnichannel support covers chat, SMS, and email, with a unified view of customer information. The page refers to customizable integrations and API workflows that pull customer information from a company tech stack, but names no specific third-party tools. It offers a free trial and a demo request and does not state prices.
How Acquire CX Platform compares with its closest alternatives
1 of the 5 closest alternatives has a free plan; Acquire CX Platform does not. All 5 offer an API, as Acquire CX Platform does. Acquire CX Platform offers a web app. Of the alternatives, all 5 offer a web app. Acquire CX Platform was founded in 2019; the alternatives were founded between 2007 and 2016, 5 of them earlier. Acquire CX Platform is based in San Francisco, United States; 4 of its 5 alternatives are in the United States too, and the others in France.