Support

Gist CRM Support

All-in-one customer support and marketing CRM

Visit Gist CRM Support
★4.1ratingPricing · FreemiumStable
The FalcoScan Intel PanelGist CRM Support · Support
Data updated 2 November 2026
Opportunity
Moderate
Band
Saturation
Contested
Band
Wrapper risk
Elevated
Band
Momentum
Stable
Market trend
Rating
4.1
of 5 · FalcoScan rating

Support AI has a narrow moat on average, from the moat scores of its rated products. What protects Support AI tools, and the widest moats

The Brief

What Gist CRM Support does

Gist is marketing, sales, and support software for businesses, and the page cites more than 15,000 businesses as users. Features include Business Messenger live chat, an inbox, a knowledge base, a support bot, outbound messages, and customizable bots. It also includes product tours, surveys, customer data, email marketing, marketing automation, event tracking, a deal pipeline, popup forms, a meeting scheduler, and mobile apps. Meetings syncs with Google Calendar and Office 365 Calendar, the only integrations named on the page. The free plan covers 2 users with no credit card required. The page says Gist replaces 8+ tools for the price of one, but lists no paid tiers or prices.

How Gist CRM Support compares with its closest alternatives

3 of the 5 closest alternatives have a free plan, as Gist CRM Support does. Only Hubspot Service AI lists a starting price, $20 a month. 4 of the 5 offer an API; FalcoScan's records show none for Gist CRM Support. Gist CRM Support offers a web app. Of the alternatives, all 5 offer a web app. Gist CRM Support was founded in 2017; the alternatives were founded between 2006 and 2023, 3 of them earlier. The alternatives with a known headquarters are in the United States and India.

Market position · Support

How Gist CRM Support compares in Support

Gist CRM Support has moderate opportunity and sits in the bottom third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Gist CRM Support's own market position as contested. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.

Gist CRM Support compared with its closest alternatives
ProductOpportunitySaturationPricingPricing fromFree planAPIPlatformsMomentum
Gist CRM SupportFounded 2017ModerateContestedFreemium—YesNoWebStable
LiveAgent Support AIFounded 2019ModerateContestedFreemium—YesNoWebRising
Gorgias AI AutopilotFounded 2015 · San Francisco, United StatesModerateContestedPaid—NoYesWeb, ShopifyRising
Hubspot Service AIFounded 2006 · Boston, United StatesHighContestedFreemium$20/moYesYesWebHot
Ariglad Auto KBFounded 2023HighOpenPaid—NoYesWebHot
Freshdesk Freddy AIFounded 2010 · Chennai, IndiaModerateContestedFreemium—YesYesWebRising

Exact opportunity and saturation scores for all 6 of these, and where each ranks in Support.

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What it ships with

Capabilities & who uses it

The capabilities Gist CRM Support exposes to builders and the verticals it currently serves.

AI Capabilities
AgentsClassification
Industry Verticals
Software
Tagged

Gist CRM Support shows up when builders search for these

all-in-onefreemarketing
Similar tools · Support

Alternatives to Gist CRM Support

Products still running that do the same job, from the support market and related ones, closest match first.

See the Support market
Support
LiveAgent Support AI

All-in-one help desk and live chat software

★ 4.3Opportunity Moderate
Freemium
Support
Gorgias AI Autopilot

AI customer support for ecommerce brands

★ 4.4Opportunity Moderate
Paid
Support
Hubspot Service AI

AI help desk and customer feedback tools

★ 4.4Opportunity High
Freemium
Support
Ariglad Auto KB

AI that auto-updates your support knowledge base

★ 4.3Opportunity High
Paid
Support
Freshdesk Freddy AI

Freddy AI for intelligent customer support

★ 4.3Opportunity Moderate
Freemium
Support
Freshdesk Freddy Copilot

AI copilot for Freshdesk support agents

★ 4.3Opportunity Moderate
Freemium
Featured in
Questions

Gist CRM Support: common questions

Is Gist CRM Support free?

Gist CRM Support has a free tier, with paid plans.

What are the best alternatives to Gist CRM Support?

The closest alternatives to Gist CRM Support that are still running, matched on the AI capabilities, uses and audience they share, are LiveAgent Support AI, Gorgias AI Autopilot, Hubspot Service AI, Ariglad Auto KB, and Freshdesk Freddy AI.

Is Gist CRM Support still running?

Yes. As of 2 November 2026, FalcoScan lists Gist CRM Support as operating at getgist.com.

Does Gist CRM Support have an API?

FalcoScan's records show no public API for Gist CRM Support.

Who is Gist CRM Support for?

Gist CRM Support is built for businesses.

How do I sign in to Gist CRM Support?

Sign in on Gist CRM Support's own website, getgist.com. FalcoScan reviews Gist CRM Support but does not run its accounts, so logins, passwords and billing are handled by Gist CRM Support directly.

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