Hello Patient built Mia, a conversational AI agent that answers patient phone calls, texts, and chats to handle appointment scheduling, insurance verification, bill-pay automation, no-show follow-up, and recall campaigns for medical practices. The Austin company integrates with EHR and CRM systems including ModMed, AdvancedMD, NextGen, eClinicalWorks, and athenahealth, and says its AI answers 100% of calls and has helped customers like Piedmont Urgent Care field 20,000 monthly calls. Fierce Healthcare reports Hello Patient launched out of stealth in October 2024 and later acquired Converse Health to extend its AI agents into back-office EHR automation.
Builder’s Brief
Hello Patient is a support tool on Falcoscan. AI voice agent that answers patient calls and automates front- and back-office work for medical practices. Falcoscan rates Hello Patient with an Opportunity score of 75/100, a Saturation score of 39/100, and a Wrapper-risk score of 40/100. Market signal: rising. Hello Patient is founded in 2024, currently at Series_a stage. Pricing: Paid.
Market position · Support
How Hello Patient compares in Support
Hello Patient's opportunity score of 75 ranks #60 of 250 live Support tools on Falcoscan, 6.9 points above the category average of 68.1. Its saturation score is 39/100, against a category average of 38.9. 82 of the 250 live Support tools carry a hot signal, and Falcoscan has recorded 17 shutdowns in the category.
Hello Patient compared with top-rated Support tools