What Loop Returns does
Loop Returns is a post-purchase platform for ecommerce brands that handles returns, exchanges, order tracking, order editing, fraud prevention and shipping. It is built for direct-to-consumer retailers, originally on Shopify and now available on other platforms. The site names Returns that steer shoppers toward exchanges or store credit, Exchanges, branded Tracking updates, return labels and routing, Editing for order changes after purchase, Promise delivery dates, Checkout+ for free returns paid for at checkout, package Protection, Intelligence for policy predictions and Fraud for flagging high-risk returns. Checkout+ is listed as free, Essential starts at $155 per month and Advanced starts at $340 per month.
How Loop Returns compares with its closest alternatives
3 of the 5 closest alternatives have a free plan, as Loop Returns does. Among the 3 that list a starting price, the cheapest is Loox at $9 a month and the median is $39. Loop Returns starts at $59 a month, above that median. 3 of the 5 offer an API, as Loop Returns does. Loop Returns offers a web app. Of the alternatives, all 5 offer a web app. Loop Returns was founded in 2017; the alternatives were founded between 2015 and 2025, 2 of them earlier. Loop Returns is based in Columbus, United States; none of the 2 alternatives with a known headquarters is in the United States. They are in Singapore and Romania.