What Meltwater Social does
Meltwater Social covers the social listening and social media monitoring tools inside Meltwater, a media intelligence platform that combines media, social and AI signals. It is aimed at marketing, PR and communications teams and the leaders who need brand health metrics. The tools track brand mentions, keywords and conversations in real time across networks such as X, Meta, TikTok, YouTube and LinkedIn, plus Reddit and regional platforms. Features include custom alerts for mention spikes and sentiment shifts, competitor tracking and share of voice, multilingual monitoring, automated dashboards, historical analysis, API access and data exports. AI features include sentiment analysis, trend detection, automated summaries and Mira, an AI social listening assistant. Pricing is available on request.
How Meltwater Social compares with its closest alternatives
2 of the 5 closest alternatives have a free plan; Meltwater Social does not. All 5 offer an API, as Meltwater Social does. Meltwater Social offers a web app. Of the alternatives, all 5 offer a web app. Meltwater Social was founded in 2001; the alternatives were founded between 2007 and 2022. Meltwater Social is based in San Francisco, United States; 2 of the 4 alternatives with a known headquarters are in the United States too, and the others in France and the United Kingdom.