Support

Qualtrics XM AI

Experience management platform powered by AI

Visit Qualtrics XM AI
★4.2ratingPricing · PaidRising
The FalcoScan Intel PanelQualtrics XM AI · Support
Data updated 2 November 2026
Opportunity
Moderate
Band
Saturation
Open
Band
Wrapper risk
Low
Band
Momentum
Rising
Market trend
Rating
4.2
of 5 · FalcoScan rating

Support AI has a narrow moat on average, from the moat scores of its rated products. What protects Support AI tools, and the widest moats

The Brief

What Qualtrics XM AI does

Qualtrics XM Data and AI Platform is presented on the page for enterprises, governments, and healthcare organizations running customer and employee experience programs. Its named capabilities are Simulation, which tests decisions against outcomes before people experience them; Prediction, which identifies customers and employees heading toward an outcome; and Trusted Outcomes, which takes actions aligned with an organization's intent and standards. Solution areas include market and product research, location and voice-of-customer programs, and intelligent automation. The page lists ISO, HITRUST CSF, FedRAMP, and AICPA SOC certifications. No integrations or pricing are named. The only call to action is a demo request.

How Qualtrics XM AI compares with its closest alternatives

None of the 5 closest alternatives has a free plan, and neither does Qualtrics XM AI. Only Assembled lists a starting price, $25 a month. All 5 offer an API, as Qualtrics XM AI does. Qualtrics XM AI offers a web app. Of the alternatives, all 5 offer a web app. Qualtrics XM AI was founded in 2002; the alternatives were founded between 2013 and 2021. The alternatives with a known headquarters are in the United States.

Market position · Support

How Qualtrics XM AI compares in Support

Qualtrics XM AI has moderate opportunity and sits in the middle third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Qualtrics XM AI's own market position as open. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.

Qualtrics XM AI compared with its closest alternatives
ProductOpportunitySaturationPricingPricing fromFree planAPIPlatformsMomentum
Qualtrics XM AIFounded 2002ModerateOpenPaid—NoYesWebRising
6sense Revenue AIFounded 2013 · San Francisco, United StatesHighOpenPaid—NoYesWebHot
AssembledFounded 2018 · San Francisco, United StatesModerateContestedPaid$25/moNoYesWebRising
Assembled WorkforceFounded 2021 · San Francisco, United StatesHighOpenPaid—NoYesWebHot
Zeta Global AIFounded 2019 · New York, United StatesHighOpenPaid—NoYesWebRising
Pattern89 Creative AIFounded 2016ModerateContestedPaid—NoYesWebRising

Exact opportunity and saturation scores for all 6 of these, and where each ranks in Support.

See them free for 7 days
What it ships with

Capabilities & who uses it

The capabilities Qualtrics XM AI exposes to builders and the verticals it currently serves.

AI Capabilities
ClassificationData Extraction
Industry Verticals
Finance
Tagged

Qualtrics XM AI shows up when builders search for these

xmpredictionemployee
Similar tools · Support

Alternatives to Qualtrics XM AI

Products still running that do the same job, from the support market and related ones, closest match first.

See the Support market
Marketing
6sense Revenue AI

AI revenue platform for B2B GTM teams

★ 4.3Opportunity High
Paid
Support
Assembled

Workforce management for support teams

★ 4.3Opportunity Moderate
Paid
Support
Assembled Workforce

AI support workforce management platform

★ 4.3Opportunity High
Paid
Marketing
Zeta Global AI

AI marketing cloud for enterprise brands

★ 4.2Opportunity High
Paid
Marketing
Pattern89 Creative AI

Predict ad creative performance before launch

★ 4.1Opportunity Moderate
Paid
Support
Revelir

Grades customer service conversations against your criteria

Opportunity High
Paid
Featured in
Questions

Qualtrics XM AI: common questions

Is Qualtrics XM AI free?

No. Qualtrics XM AI is a paid product.

What are the best alternatives to Qualtrics XM AI?

The closest alternatives to Qualtrics XM AI that are still running, matched on the AI capabilities, uses and audience they share, are 6sense Revenue AI, Assembled, Assembled Workforce, Zeta Global AI, and Pattern89 Creative AI.

Is Qualtrics XM AI still running?

Yes. As of 2 November 2026, FalcoScan lists Qualtrics XM AI as operating at qualtrics.com.

Does Qualtrics XM AI have an API?

Yes. Qualtrics XM AI offers an API.

Who is Qualtrics XM AI for?

Qualtrics XM AI is built for enterprises.

How do I sign in to Qualtrics XM AI?

Sign in on Qualtrics XM AI's own website, qualtrics.com. FalcoScan reviews Qualtrics XM AI but does not run its accounts, so logins, passwords and billing are handled by Qualtrics XM AI directly.

Back to Browse