What Revelir does
Revelir is an AI quality assurance tool for customer service teams that grades every support conversation against a team's own scorecard and SOPs, then coaches agents on what to fix. It is aimed at teams with 30 or more agents and 5,000 or more conversations a month that rely on manual QA. Each grade comes with reasoning, the quote it is based on and the document it was checked against, and QA leads can override any score. An AI Coach gives each agent a daily focus, an action item and Q&A based on their QA history. Pricing is a $30,000 one-time deployment fee plus $0.35 per graded conversation, with a $3,500 monthly minimum and a $10,000 six-week pilot.
How Revelir compares with its closest alternatives
1 of the 5 closest alternatives has a free plan; Revelir does not. All 5 offer an API. Revelir offers a web app. Of the alternatives, all 5 offer a web app. Revelir was founded in 2025; the alternatives were founded between 2011 and 2025, 4 of them earlier. Revelir is based in Singapore; 2 of the 4 alternatives with a known headquarters are in Singapore too, and the others in the United States.