What Trace does
Trace is a documentation tool from Tracework AI that captures processes and turns them into SOPs, training documents and step-by-step guides. It is built for growing teams and enterprises, with use cases in HR and onboarding, change management, self-service IT support, customer support and software adoption. Users record workflows with a Chrome extension or a desktop app for macOS and Windows, then customize steps, blur sensitive information and add branching for different scenarios. Guides can be shared through public links, embeds in tools such as Notion, Zendesk and Guru, or exported as video and PDF, with granular permissions. A free Starter plan is available, alongside paid per-seat Pro and Pro Plus plans.
How Trace compares with its closest alternatives
4 of the 5 closest alternatives have a free plan; Trace does not. Among the 3 that list a starting price, the cheapest is dEssence at $10 a month and the median is $14.99. 2 of the 5 offer an API. Trace offers a web app, a desktop app and a browser extension. Of the alternatives, 3 offer a web app, 1 offers a desktop app and 1 offers a browser extension. Trace was founded in 2024; Scribbleasy was founded in 2026. Trace is based in Singapore; 1 of the 2 alternatives with a known headquarters is in Singapore too, and the others in the United States.