What Certainly does
Certainly combines conversational AI with product recommendation logic to help ecommerce sites guide shoppers, answer questions, and complete purchases through chat. The platform integrates with Shopify and Magento and uses historical order data to personalize recommendations. Reduces pre-sales support volume significantly.
How Certainly compares with its closest alternatives
2 of the 5 closest alternatives have a free plan; Certainly did not. Among the 3 that list a starting price, the cheapest is Reamaze at $29 a month and the median is $99. Certainly started at $1000 a month, above that median. All 5 offer an API, as Certainly did. Certainly offered a web app. Of the alternatives, all 5 offer a web app. Certainly was founded in 2018; the alternatives were founded between 2009 and 2018, 3 of them earlier. The alternatives with a known headquarters are in Spain.