What Capacity does
Capacity connects to your knowledge base, CRM, and ticketing systems to answer employee and customer questions instantly. The AI learns from every interaction and can execute actions like resetting passwords or looking up order status.
How Capacity compares with its closest alternatives
1 of the 5 closest alternatives has a free plan, as Capacity does. Only Siena AI lists a starting price, $1000 a month. All 5 offer an API, as Capacity does. Capacity offers a web app, a Slack app and a Microsoft Teams app. Of the alternatives, all 5 offer a web app, 1 offers a Slack app and 1 offers a Microsoft Teams app. Capacity was founded in 2017; the alternatives were founded between 2016 and 2023, 1 of them earlier. Capacity is based in St. Louis, United States; all its 5 alternatives are in the United States too.