What Coniva.ai does
Coniva.ai is an AI customer support platform that deploys agents trained on a business's own information to handle customer conversations. It is aimed at startups and growing teams in areas such as SaaS, e-commerce, healthcare, education, finance and media. The conversational AI reads context, intent and sentiment, supports more than five languages and learns from each interaction. One agent can run across channels, with the web widget, WhatsApp, Facebook Messenger and Instagram available now and Slack, Shopify and HubSpot listed as coming soon. Real-time dashboards track metrics with CSV export, and data is protected with AES-256 encryption. The Starter plan costs $99 per month, with the first month free and no setup fees.
How Coniva.ai compares with its closest alternatives
2 of the 5 closest alternatives have a free plan, as Coniva.ai does. Only DokBot lists a starting price, $9 a month. 3 of the 5 offer an API, as Coniva.ai does. Coniva.ai offers a web app. Of the alternatives, all 5 offer a web app. Coniva.ai was founded in 2025; the alternatives were founded between 2018 and 2026, 2 of them earlier. Coniva.ai is based in Singapore; all the 4 alternatives with a known headquarters are in Singapore too.