What Rep AI does
Rep AI (Hello Rep AI) offers a commerce-trained AI agent that detects shopper intent, guides purchase decisions, and resolves customer support across a store's website, email, and social channels, integrating with Shopify, WooCommerce, Salesforce Commerce, Klaviyo, and Gorgias. Founded in 2019 by CEO Yoav Oz and CTO Shauli Mizrahi, the Tel Aviv company's $6.2 million follow-on round marked Zendesk's first investment in an Israeli company, and named customers include HigherDOSE, OLLY, and Bikes Online.
How Rep AI compares with its closest alternatives
1 of the 5 closest alternatives has a free plan; Rep AI does not. 2 of the 5 offer an API; FalcoScan's records show none for Rep AI. Rep AI offers a web app and a browser extension. Of the alternatives, all 5 offer a web app and none offers a browser extension. Rep AI was founded in 2019; the alternatives were founded between 2018 and 2025, 1 of them earlier. Rep AI is based in Tel Aviv, Israel; none of the 4 alternatives with a known headquarters is in Israel. They are in France, Singapore, the United Arab Emirates and elsewhere.