What Retention Science does
Retention Science is an AI-driven email and SMS marketing automation platform for businesses that sell online. It targets ecommerce brands that want to automate customer messaging. Lifecycle automation covers welcome, repeat purchase, win-back and cart abandonment messages, while AI campaign optimization predicts subject lines, content, send timing, frequency and product recommendations. A drag-and-drop workflow editor lets teams build their own flows and decide how much AI optimization to apply. SMS can be paired with email for multi-channel campaigns. A built-in customer data platform consolidates ecommerce data and adds predictions for lifetime value, next product purchased and churn likelihood, backed by revenue reporting and analytics. The site lists no public pricing.
How Retention Science compares with its closest alternatives
4 of the 5 closest alternatives have a free plan; Retention Science does not. Only Klaviyo E-commerce lists a starting price, $45 a month. All 5 offer an API, as Retention Science does. Retention Science offers a web app and a Shopify app. Of the alternatives, all 5 offer a web app and 3 offer a Shopify app. Retention Science was founded in 2012; the alternatives were founded between 2011 and 2016, 1 of them earlier. The alternatives with a known headquarters are in the United States.