What Route does
Route is a post-purchase platform for merchants and brands, with a separate section for shoppers. Protect offers package protection against lost, stolen, or damaged packages. Track provides a patented visual package tracking experience. Returns handles returns and exchanges, and Cash Back gives shoppers discounts on their next purchase when they add protection. Route AI is described for swift resolution, fraud defense, and personalization. Integrations named include Shopify, BigCommerce, and Salesforce Commerce Cloud, with WooCommerce and an API also shown. The page states SOC 2 certification, GDPR compliance, and CCPA/CPRA compliance. The page does not state any pricing and offers a Book a Demo call to action.
How Route compares with its closest alternatives
4 of the 5 closest alternatives have a free plan, as Route does. Among the 3 that list a starting price, the cheapest is Refersion at $119 a month and the median is $299. All 5 offer an API, as Route does. Route offers a web app. Of the alternatives, all 5 offer a web app. Route was founded in 2018; the alternatives were founded between 2012 and 2021, 2 of them earlier. Route is based in Lehi, United States; 1 of the 2 alternatives with a known headquarters is in the United States too, and the others in Cyprus.