Sales

Freshsales AI

AI-powered sales CRM by Freshworks

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★4.2ratingPricing · FreemiumRising
The FalcoScan Intel PanelFreshsales AI · Sales
Data updated 2 November 2026
Opportunity
Moderate
Band
Saturation
Contested
Band
Wrapper risk
Elevated
Band
Momentum
Rising
Market trend
Rating
4.2
of 5 · FalcoScan rating

Sales AI has a narrow moat on average, from the moat scores of its rated products. What protects Sales AI tools, and the widest moats

The Brief

What Freshsales AI does

Freddy AI scores leads, predicts deal outcomes, and suggests the next best action — tight Gmail and calendar sync.

How Freshsales AI compares with its closest alternatives

4 of the 5 closest alternatives have a free plan, as Freshsales AI does. Among the 2 that list a starting price, the cheapest is Shaku AI at $49 a month and the median is $99. 3 of the 5 offer an API, as Freshsales AI does. Freshsales AI offers a web app and a mobile app. Of the alternatives, all 5 offer a web app and 1 offers a mobile app. Freshsales AI was founded in 2010; the alternatives were founded between 2006 and 2020, 1 of them earlier. Freshsales AI is based in Bangalore, India; none of the 3 alternatives with a known headquarters is in India. They are in the United States.

Market position · Sales

How Freshsales AI compares in Sales

Freshsales AI has moderate opportunity and sits in the bottom third of 286 live Sales tools on FalcoScan. Across Sales, the average opportunity score is 64.4 and the average saturation score 45. FalcoScan rates Freshsales AI's own market position as contested. 73 of the 286 operating Sales tools have hot momentum, and FalcoScan has recorded 7 shutdowns in the category.

Freshsales AI compared with its closest alternatives
ProductOpportunitySaturationPricingPricing fromFree planAPIPlatformsMomentum
Freshsales AIFounded 2010 · Bangalore, IndiaModerateContestedFreemium—YesYesWeb, MobileRising
Shaku AIModerateContestedFreemium$49/moYesNoWebStable
HubSpot Sales HubFounded 2006 · Boston, United StatesModerateContestedFreemium—YesYesWeb, MobileRising
RowleadModerateContestedPaid$149/moYesNoWebStable
Amplemarket AIFounded 2020 · San Francisco, United StatesModerateContestedPaid—NoYesWebRising
Copper CRMFounded 2013 · San Francisco, United StatesModerateContestedFreemium—YesYesWeb, ExtensionStable

Exact opportunity and saturation scores for all 6 of these, and where each ranks in Sales.

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What it ships with

Capabilities & who uses it

The capabilities Freshsales AI exposes to builders and the verticals it currently serves.

AI Capabilities
ClassificationText GenerationData Extraction
Industry Verticals
SoftwareEcommerce
Tagged

Freshsales AI shows up when builders search for these

ai-scoringcrmfreddy
Similar tools · Sales

Alternatives to Freshsales AI

Products still running that do the same job, from the sales market and related ones, closest match first.

See the Sales market
Sales
Shaku AI

Autonomous B2B lead generation from live buying signals

Opportunity Moderate
Freemium
Sales
HubSpot Sales Hub

CRM and sales automation with AI

★ 4.5Opportunity Moderate
Freemium
Sales
Rowlead

Turn Reddit discussions into customers

Opportunity Moderate
Paid
Sales
Amplemarket AI

All-in-one AI sales platform for outbound

★ 4.3Opportunity Moderate
Paid
Sales
Copper CRM

Google Workspace CRM with AI

★ 4.2Opportunity Moderate
Freemium
Sales
Monday CRM AI

AI-powered CRM on Monday.com

★ 4.2Opportunity Moderate
Freemium
Featured in
Questions

Freshsales AI: common questions

Is Freshsales AI free?

Freshsales AI has a free tier, with paid plans.

What are the best alternatives to Freshsales AI?

The closest alternatives to Freshsales AI that are still running, matched on the AI capabilities, uses and audience they share, are Shaku AI, HubSpot Sales Hub, Rowlead, Amplemarket AI, and Copper CRM.

Is Freshsales AI still running?

Yes. As of 2 November 2026, FalcoScan lists Freshsales AI as operating at freshworks.com.

Where is Freshsales AI based?

Freshsales AI is headquartered in Bangalore, India.

Does Freshsales AI have an API?

Yes. Freshsales AI offers an API.

Who is Freshsales AI for?

Freshsales AI is built for sales teams and businesses.

How do I sign in to Freshsales AI?

Sign in on Freshsales AI's own website, freshworks.com. FalcoScan reviews Freshsales AI but does not run its accounts, so logins, passwords and billing are handled by Freshsales AI directly.

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