Support

Hiver Gmail Support

Customer support inside Gmail

Visit Hiver Gmail Support
★4.3ratingPricing · FreemiumStable
The FalcoScan Intel PanelHiver Gmail Support · Support
Data updated 2 November 2026
Opportunity
Moderate
Band
Saturation
Contested
Band
Wrapper risk
Elevated
Band
Momentum
Stable
Market trend
Rating
4.3
of 5 · FalcoScan rating

Support AI has a narrow moat on average, from the moat scores of its rated products. What protects Support AI tools, and the widest moats

The Brief

What Hiver Gmail Support does

Turn Gmail into a shared support inbox — AI assigns emails, suggests replies, and tracks SLAs without leaving Gmail.

How Hiver Gmail Support compares with its closest alternatives

1 of the 5 closest alternatives has a free plan, as Hiver Gmail Support does. Only Front AI lists a starting price, $59 a month. 4 of the 5 offer an API, as Hiver Gmail Support does. Hiver Gmail Support offers a web app and a browser extension. Of the alternatives, all 5 offer a web app and none offers a browser extension. Hiver Gmail Support was founded in 2011; the alternatives were founded between 2011 and 2023. Hiver Gmail Support is based in Bangalore, India; none of the 2 alternatives with a known headquarters is in India. They are in the United States.

Market position · Support

How Hiver Gmail Support compares in Support

Hiver Gmail Support has moderate opportunity and sits in the bottom third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Hiver Gmail Support's own market position as contested. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.

Hiver Gmail Support compared with its closest alternatives
ProductOpportunitySaturationPricingPricing fromFree planAPIPlatformsMomentum
Hiver Gmail SupportFounded 2011 · Bangalore, IndiaModerateContestedFreemium—YesYesWeb, ExtensionStable
Front AIFounded 2016 · San Francisco, United StatesModerateContestedPaid$59/moNoYesWebStable
DeskuFounded 2021ModerateCrowdedFreemium—YesNoWebRising
Front Team InboxFounded 2016ModerateContestedPaid—NoYesWebStable
Help Scout DraftsFounded 2011 · Boston, United StatesModerateContestedPaid—NoYesWebRising
Ariglad Auto KBFounded 2023HighOpenPaid—NoYesWebHot

Exact opportunity and saturation scores for all 6 of these, and where each ranks in Support.

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What it ships with

Capabilities & who uses it

The capabilities Hiver Gmail Support exposes to builders and the verticals it currently serves.

AI Capabilities
ClassificationText Generation
Industry Verticals
SoftwareEcommerce
Tagged

Hiver Gmail Support shows up when builders search for these

gmailshared-inboxsla
Similar tools · Support

Alternatives to Hiver Gmail Support

Products still running that do the same job, from the support market and related ones, closest match first.

See the Support market
Support
Front AI

Collaborative inbox with AI

★ 4.3Opportunity Moderate
Paid
Support
Desku

AI helpdesk for SMBs

★ 4.2Opportunity Moderate
Freemium
Support
Front Team Inbox

Collaborative inbox with AI assistance

★ 4.5Opportunity Moderate
Paid
Support
Help Scout Drafts

Shared inbox with AI draft responses

★ 4.5Opportunity Moderate
Paid
Support
Ariglad Auto KB

AI that auto-updates your support knowledge base

★ 4.3Opportunity High
Paid
Support
Freshdesk AI Suite

Freddy AI for customer support

★ 4.3Opportunity Moderate
Freemium
Featured in
Questions

Hiver Gmail Support: common questions

Is Hiver Gmail Support free?

Hiver Gmail Support has a free tier, with paid plans.

What are the best alternatives to Hiver Gmail Support?

The closest alternatives to Hiver Gmail Support that are still running, matched on the AI capabilities, uses and audience they share, are Front AI, Desku, Front Team Inbox, Help Scout Drafts, and Ariglad Auto KB.

Is Hiver Gmail Support still running?

Yes. As of 2 November 2026, FalcoScan lists Hiver Gmail Support as operating at hiverhq.com.

Where is Hiver Gmail Support based?

Hiver Gmail Support is headquartered in Bangalore, India.

Does Hiver Gmail Support have an API?

Yes. Hiver Gmail Support offers an API.

Who is Hiver Gmail Support for?

Hiver Gmail Support is built for support teams and businesses.

How do I sign in to Hiver Gmail Support?

Sign in on Hiver Gmail Support's own website, hiverhq.com. FalcoScan reviews Hiver Gmail Support but does not run its accounts, so logins, passwords and billing are handled by Hiver Gmail Support directly.

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