What Smartsupp Chat AI does
Smartsupp is a customer communication platform that combines website live chat with AI agents and a shared inbox. It serves e-commerce stores, customer care teams and B2B companies, with live chat, email, Messenger and WhatsApp in one dashboard. Mira AI Agent is an autonomous chatbot that answers common questions, recommends products, learns from site content and product feeds, and hands off to a human. AI Reply Assistant helps agents draft, polish and translate replies alongside automation workflows, reporting, and MCP and API access. A free plan covers 1 operator and 25 conversations per month; paid plans start at $17 per month billed annually, and Mira AI Agent starts at $16 per month.
How Smartsupp Chat AI compares with its closest alternatives
3 of the 5 closest alternatives have a free plan, as Smartsupp Chat AI does. All 5 offer an API, as Smartsupp Chat AI does. Smartsupp Chat AI offers a web app. Of the alternatives, all 5 offer a web app. Smartsupp Chat AI was founded in 2018; the alternatives were founded between 2010 and 2023, 3 of them earlier. The alternatives with a known headquarters are in the United States, France and India.