Stonly creates step-by-step interactive guides — AI predicts which guide a customer needs and delivers it proactively before they contact support.
How Stonly compares with its closest alternatives
4 of the 5 closest alternatives have a free plan, as Stonly does. Among the 2 that list a starting price, the cheapest is Customerly AI at $29 a month and the median is $154. Stonly starts at $49 a month, below that median. All 5 offer an API, as Stonly does. Stonly offers a web app. Of the alternatives, all 5 offer a web app. Stonly was founded in 2019; the alternatives were founded between 2011 and 2021, 4 of them earlier. Stonly is based in Paris, France; none of the 4 alternatives with a known headquarters is in France. They are in Australia and the United States.
Market position · Support
How Stonly compares in Support
Stonly has high opportunity and sits in the top third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Stonly's own market position as open. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.
Stonly has a free tier, with paid plans from $49 a month.
What are the best alternatives to Stonly?
The closest alternatives to Stonly that are still running, matched on the AI capabilities, uses and audience they share, are Brainfish, Chameleon, Customerly AI, Help Scout Beacon, and Intercom Help Center.
Is Stonly still running?
Yes. As of 18 October 2026, FalcoScan lists Stonly as operating at stonly.com.
Where is Stonly based?
Stonly is headquartered in Paris, France.
Does Stonly have an API?
Yes. Stonly offers an API.
Who is Stonly for?
Stonly is built for saas companies and support teams.
How do I sign in to Stonly?
Sign in on Stonly's own website, stonly.com. FalcoScan reviews Stonly but does not run its accounts, so logins, passwords and billing are handled by Stonly directly.