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How Sprinklr Service Pro compares with its closest alternatives
None of the 5 closest alternatives has a free plan, and neither does Sprinklr Service Pro. Only Salesforce Service AI lists a starting price, $10 a month. All 5 offer an API, as Sprinklr Service Pro does. Sprinklr Service Pro offers a web app. Of the alternatives, all 5 offer a web app. Sprinklr Service Pro was founded in 2006; the alternatives were founded between 1999 and 2018, 1 of them earlier. Sprinklr Service Pro is based in New York, United States; all its 5 alternatives are in the United States too.
Market position · Support
How Sprinklr Service Pro compares in Support
Sprinklr Service Pro has moderate opportunity and sits in the bottom third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Sprinklr Service Pro's own market position as contested. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.
Sprinklr Service Pro compared with its closest alternatives
Product
Opportunity
Saturation
Pricing
Pricing from
Free plan
API
Platforms
Momentum
Sprinklr Service ProFounded 2006 · New York, United States
Moderate
Contested
Paid
—
No
Yes
Web
Rising
Zendesk AI ProFounded 2007 · San Francisco, United States
High
Contested
Paid
—
No
Yes
Web
Hot
Dixa Agent AIFounded 2018 · San Francisco, United States
What are the best alternatives to Sprinklr Service Pro?
The closest alternatives to Sprinklr Service Pro that are still running, matched on the AI capabilities, uses and audience they share, are Zendesk AI Pro, Dixa Agent AI, Salesforce Service AI, Gladly AI Support, and Kustomer AI CRM.
Is Sprinklr Service Pro still running?
Yes. As of 2 November 2026, FalcoScan lists Sprinklr Service Pro as operating at sprinklr.com.
Where is Sprinklr Service Pro based?
Sprinklr Service Pro is headquartered in New York, United States.
Does Sprinklr Service Pro have an API?
Yes. Sprinklr Service Pro offers an API.
Who is Sprinklr Service Pro for?
Sprinklr Service Pro is built for enterprises and support teams.
How do I sign in to Sprinklr Service Pro?
Sign in on Sprinklr Service Pro's own website, sprinklr.com. FalcoScan reviews Sprinklr Service Pro but does not run its accounts, so logins, passwords and billing are handled by Sprinklr Service Pro directly.