Userlike provides live chat and AI chatbots with strong GDPR compliance — data stored on European servers with WhatsApp and Instagram integration.
How Userlike CX compares with its closest alternatives
3 of the 5 closest alternatives have a free plan, as Userlike CX does. Among the 4 that list a starting price, the cheapest is Tidio at $29 a month and the median is $39.50. Userlike CX starts at $90 a month, above that median. All 5 offer an API, as Userlike CX does. Userlike CX offers a web app. Of the alternatives, all 5 offer a web app. Userlike CX was founded in 2011; the alternatives were founded between 2011 and 2020. Userlike CX is based in Cologne, Germany; none of the 4 alternatives with a known headquarters is in Germany. They are in the United States and Hong Kong.
Market position · Support
How Userlike CX compares in Support
Userlike CX has moderate opportunity and sits in the bottom third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Userlike CX's own market position as open. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.
Userlike CX compared with its closest alternatives
Userlike CX has a free tier, with paid plans from $90 a month.
What are the best alternatives to Userlike CX?
The closest alternatives to Userlike CX that are still running, matched on the AI capabilities, uses and audience they share, are Dixa, Wati, Intercom Full, Tidio, and Kommunicate.
Is Userlike CX still running?
Yes. As of 2 November 2026, FalcoScan lists Userlike CX as operating at lime-technologies.com.
Where is Userlike CX based?
Userlike CX is headquartered in Cologne, Germany.
Does Userlike CX have an API?
Yes. Userlike CX offers an API.
Who is Userlike CX for?
Userlike CX is built for european companies and SMBs.
How do I sign in to Userlike CX?
Sign in on Userlike CX's own website, lime-technologies.com. FalcoScan reviews Userlike CX but does not run its accounts, so logins, passwords and billing are handled by Userlike CX directly.