Support

Userlike CX

GDPR-compliant chat and chatbot platform for European brands

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4.4rating1 viewsPricing · Freemium from $90/moRising
The Falcoscan Intel Panel/Userlike CX · Support
Live market data
Opportunity
56
Moderate/ 100
Saturation
21
Open/ 100
Wrapper Risk
19
Open/ 100
Signal
Rising
Market trend
Rating
4.4
of 5 · Falcoscan rating
The Brief

What Userlike CX does

Userlike provides live chat and AI chatbots with strong GDPR compliance — data stored on European servers with WhatsApp and Instagram integration.

Builder’s Brief

Userlike CX is a support tool on Falcoscan. GDPR-compliant chat and chatbot platform for European brands. Falcoscan rates Userlike CX with an Opportunity score of 56/100, a Saturation score of 21/100, and a Wrapper-risk score of 19/100. Market signal: rising. Userlike CX is founded in 2011, currently at Growth stage. Pricing: Freemium from $90/mo. Falcoscan rating 4.4/5.

Market position · Support

How Userlike CX compares in Support

Userlike CX's opportunity score of 56 ranks #195 of 230 live Support tools on Falcoscan, 11.5 points below the category average of 67.5. Its saturation score is 21/100, against a category average of 38.9. 78 of the 230 live Support tools carry a hot signal, and Falcoscan has recorded 17 shutdowns in the category.

Userlike CX compared with top-rated Support tools
ProductOpportunitySaturationPricingSignal
Userlike CX5621FreemiumRising
Decagon8712PaidHot
Siena AI8516PaidHot
Kodif8518FreemiumHot
Plain8711FreemiumHot
Thankful8320PaidHot
What it ships with

Capabilities & who uses it

The capabilities Userlike CX exposes to builders and the verticals it currently serves.

AI Capabilities
Intent ClassificationRouting
Industry Verticals
TechnologyE Commerce
Tagged

Userlike CX shows up when builders search for these

gdpreuropeanwhatsappinstagramprivacy
Similar tools · Support

Alternatives to Userlike CX

The top-rated live support tools tracked on Falcoscan, ranked by Falcoscan rating within the category.

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Kodif

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Questions

Userlike CX: common questions

Is Userlike CX free?

Userlike CX has a free tier, with paid plans from $90 a month.

What are the best alternatives to Userlike CX?

The top-rated live Support tools on Falcoscan, other than Userlike CX, are Decagon, Siena AI, Kodif, Plain, and Thankful.

Is Userlike CX still operating?

Yes. Falcoscan's operating checks list Userlike CX as active.

Where is Userlike CX based?

Userlike CX is headquartered in Cologne, Germany.

Does Userlike CX have an API?

Yes. Userlike CX offers an API.

Who is Userlike CX for?

Userlike CX is built for european companies and SMBs.

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