Trengo unifies email, WhatsApp, chat, and social in one AI-powered inbox with smart routing and CSAT tracking.
How Trengo compares with its closest alternatives
All 5 closest alternatives have a free plan, as Trengo does. Among the 5 that list a starting price, the cheapest is Hiver at $19 a month and the median is $29. Trengo starts at $25 a month, below that median. All 5 offer an API, as Trengo does. Trengo offers a web app. Of the alternatives, all 5 offer a web app. Trengo was founded in 2017; the alternatives were founded between 2011 and 2020, 3 of them earlier. Trengo is based in Utrecht, Netherlands; none of its 5 alternatives is in the Netherlands. They are in France, India, Germany and elsewhere.
Market position · Support
How Trengo compares in Support
Trengo has high opportunity and sits in the top third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Trengo's own market position as open. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.
Trengo has a free tier, with paid plans from $25 a month.
What are the best alternatives to Trengo?
The closest alternatives to Trengo that are still running, matched on the AI capabilities, uses and audience they share, are Crisp, Hiver, Userlike CX, Wati, and Richpanel.
Is Trengo still running?
Yes. As of 2 November 2026, FalcoScan lists Trengo as operating at trengo.com.
Where is Trengo based?
Trengo is headquartered in Utrecht, Netherlands.
Does Trengo have an API?
Yes. Trengo offers an API.
Who is Trengo for?
Trengo is built for SMBs and european companies.
How do I sign in to Trengo?
Sign in on Trengo's own website, trengo.com. FalcoScan reviews Trengo but does not run its accounts, so logins, passwords and billing are handled by Trengo directly.