What Yellow AI does
Yellow.ai is an enterprise agentic AI platform for customer experience and employee experience automation, described on the page as enterprise AI agents powered by 15-plus LLMs. Named features include AI Agent Builder 2.0 for building agents from natural-language prompts, a Conversational Knowledge Base using agentic RAG, an AI Copilot for previewing and tuning agents, Automated Testing, Nexus VOX for voice agents across 500-plus languages, and Nexus EDGE, a desktop agent that requires human approval on every action. Omnichannel support covers voice, chat, and email. The page cites 150-plus pre-built enterprise integrations, with named examples including Salesforce, Zendesk, Genesys, and NICE. It targets enterprise service and employee experience teams in banking, healthcare, utilities, and retail. The page links to a Pricing page and does not state prices.
How Yellow AI compares with its closest alternatives
1 of the 5 closest alternatives has a free plan; Yellow AI does not. Among the 2 that list a starting price, the cheapest is Landbot at $40 a month and the median is $47.50. All 5 offer an API, as Yellow AI does. Yellow AI offers a web app. Of the alternatives, all 5 offer a web app. Yellow AI was founded in 2016; the alternatives were founded between 1995 and 2017, 3 of them earlier. Yellow AI is based in Bengaluru, India; none of the 4 alternatives with a known headquarters is in India. They are in the United States and Spain.