Gorgias is the e-commerce support helpdesk — deep Shopify integration, AI that handles order-related questions autonomously, and revenue statistics per support interaction.
How Gorgias compares with its closest alternatives
2 of the 5 closest alternatives have a free plan, as Gorgias does. Among the 3 that list a starting price, the cheapest is Richpanel at $29 a month and the median is $29. Gorgias starts at $10 a month, below that median. All 5 offer an API, as Gorgias does. Gorgias offers a web app. Of the alternatives, all 5 offer a web app. Gorgias was founded in 2015; the alternatives were founded between 2011 and 2022, 2 of them earlier. Gorgias is based in San Francisco, United States; 3 of its 5 alternatives are in the United States too, and the others in France and Poland.
Market position · Support
How Gorgias compares in Support
Gorgias has high opportunity and sits in the top third of 231 live Support tools on FalcoScan. Across Support, the average opportunity score is 68.1 and the average saturation score 39.7. FalcoScan rates Gorgias's own market position as open. 63 of the 231 operating Support tools have hot momentum, and FalcoScan has recorded 3 shutdowns in the category.
Gorgias compared with its closest alternatives
Product
Opportunity
Saturation
Pricing
Pricing from
Free plan
API
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Momentum
GorgiasFounded 2015 · San Francisco, United States
Gorgias has a free tier, with paid plans from $10 a month.
What are the best alternatives to Gorgias?
The closest alternatives to Gorgias that are still running, matched on the AI capabilities, uses and audience they share, are Yuma AI, Richpanel, Tidio, Zowie, and Intercom Full.
Is Gorgias still running?
Yes. As of 2 November 2026, FalcoScan lists Gorgias as operating at gorgias.com.
Where is Gorgias based?
Gorgias is headquartered in San Francisco, United States.
Does Gorgias have an API?
Yes. Gorgias offers an API.
Who is Gorgias for?
Gorgias is built for e commerce, dtc brands, and shopify stores.
How do I sign in to Gorgias?
Sign in on Gorgias's own website, gorgias.com. FalcoScan reviews Gorgias but does not run its accounts, so logins, passwords and billing are handled by Gorgias directly.